Frequently Asked Questions
What if I'm unhappy with my purchase?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
How long do I have access to these 2 conferences?
How does lifetime access sound? After enrolling, you have unlimited access to these conference replays for as long as you like - across any and all devices you own.
How do I log in to these Conferences after I purchase? What if I forget my log-in information?
You will use the username/password that you create when you make your purchase. Go to pianoteacheracademy.com and log in at the top right. Then click either of the Conference icons to enter the curriculum area for that specific conference. Should you forget your userrname/password combination, please email us at [email protected] We will then send you a new password which you may reset later.
Whom do I contact with additional questions?
Contact James, PCPT Coordinator, with any questions - [email protected]